Modern Reconditioning

Modern Reconditioning in v10 unifies Sales and Service with a shared digital workflow designed to accelerate the used vehicle reconditioning process. By standardizing maintenance through Make Ready defaults and enabling real-time collaboration via Digital Service Suite (DSS), dealerships can streamline approvals, reduce manual follow-ups, and improve operational efficiency.

Automated notifications keep stakeholders informed, while internal approval capabilities allow managers to review and approve Add Work Requests from any device. All decisions update instantly in v10, ensuring accuracy and eliminating re-entry.

A centralized Reconditioning Dashboard provides visibility into key metrics such as throughput, repair costs, and process bottlenecks, allowing dealerships to better manage timelines and performance. The result is faster recon cycles, improved coordination between departments, and vehicles reaching frontline readiness sooner.

Learning Objectives

• Explain how Modern Reconditioning connects Sales and Service to speed up used vehicle readiness
• Configure Make Ready defaults, Op Codes, notifications, and required recon setup options
• Demonstrate the full recon workflow from used vehicle arrival through Service Order and approvals
• Send, receive, and manage DSS approval notifications and automated workflow updates
• Utilize the Reconditioning Dashboard to monitor costs, approvals, and recon progress
• Identify best practices that improve communication, visibility, and turnaround time within the recon process