v10 CRM Bootcamp

Master the basics of v10 CRM with these bootcamp webinars! Whether you’re a beginner or just looking to enhance your knowledge, gain essential skills to maximize the benefits of your integrated CRM tools.

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About this course

Lesson 1 – Setup Basics

  • Master the basics: Decode CRM terms and essential v10 functionality for automotive retail
  • Navigate with ease: Explore features that will simplify your daily workflow
  • Lay the groundwork: Build a solid base for basic Workplan maintenance

Session 2 – User and Contact Fundamentals

  • Empowering the team: Configure user permissions and roles tailored to each department's needs
  • Customizing access: Ensure every employee has the right tools at their fingertips
  • Fine-tuning customer communication: Develop strategies to deliver targeted messages at ideal times

Session 3 – Streamline Communication

  • Data-driven communication: Harness the power of v10's standard workflow to inform your outreach
  • Versatile tools: Dive into the essentials of mailers, guides, and campaigns
  • Customization strategies: Learn to tailor your messaging to your audience

Session 4 – Task Execution

  • Dashboard know-how: Leverage the capability of your CRM's dashboard to modernize task management
  • Prioritization techniques: Learn to identify and focus on high-value tasks that drive results
  • Workflow optimization: Discover how to create a seamless flow from task creation to completion

Curriculum

  • Lesson 1 – Setup Basics
  • Lesson 2 – User and Contact Fundamentals
  • Lesson 3 – Streamline Communication
  • Lesson 4 – Task Execution

About this course

Lesson 1 – Setup Basics

  • Master the basics: Decode CRM terms and essential v10 functionality for automotive retail
  • Navigate with ease: Explore features that will simplify your daily workflow
  • Lay the groundwork: Build a solid base for basic Workplan maintenance

Session 2 – User and Contact Fundamentals

  • Empowering the team: Configure user permissions and roles tailored to each department's needs
  • Customizing access: Ensure every employee has the right tools at their fingertips
  • Fine-tuning customer communication: Develop strategies to deliver targeted messages at ideal times

Session 3 – Streamline Communication

  • Data-driven communication: Harness the power of v10's standard workflow to inform your outreach
  • Versatile tools: Dive into the essentials of mailers, guides, and campaigns
  • Customization strategies: Learn to tailor your messaging to your audience

Session 4 – Task Execution

  • Dashboard know-how: Leverage the capability of your CRM's dashboard to modernize task management
  • Prioritization techniques: Learn to identify and focus on high-value tasks that drive results
  • Workflow optimization: Discover how to create a seamless flow from task creation to completion

Curriculum

  • Lesson 1 – Setup Basics
  • Lesson 2 – User and Contact Fundamentals
  • Lesson 3 – Streamline Communication
  • Lesson 4 – Task Execution