Customer Follow Up

Effective communication and following up with customers is an important step in the sales process. This course will lead you through the basics of tracking sales flow, texting, emailing, and utilizing Workplan.

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About this course

Effective communication and following up with customers is an important step in the sales process. This course will lead you through the basics of tracking sales flow, texting, emailing, and utilizing Workplan.

Curriculum

  • Sending Customer Communications
  • Two Way Email Integration
  • Texting
  • Communicating from the Contact Record
  • Executing and Managing Tasks from Workplan
  • Sales Flow & Customer Appointments
  • Understanding Status Types
  • Workplan Calendar

About this course

Effective communication and following up with customers is an important step in the sales process. This course will lead you through the basics of tracking sales flow, texting, emailing, and utilizing Workplan.

Curriculum

  • Sending Customer Communications
  • Two Way Email Integration
  • Texting
  • Communicating from the Contact Record
  • Executing and Managing Tasks from Workplan
  • Sales Flow & Customer Appointments
  • Understanding Status Types
  • Workplan Calendar